SG Privacy Policy

At SG Casino, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, store and safeguard your information when you visit SG Casino.com, register an account, or use our services. By accessing SG Casino, you agree to the practices described below.

Information We Collect

We collect several categories of information to provide you with a safe and personalised experience. When you complete sg register for an account, we ask for your name, date of birth, email address, phone number and residential address to verify your identity and comply with licensing obligations under Curaçao eGaming 8048/JAZ and Anjouan Gaming.

• We gather registration details provided when you create your sg casino account
• We collect financial information related to sg deposit and sg withdrawal transactions, including payment method details
• We track your gaming activity, bonus usage and session history to improve our platform
• We record technical data such as IP address, device type, browser and location when you use sg app or sg casino app
• We may collect communication records when you contact our support team

Payment and Transaction Data

Our casino processes deposits and withdrawals through various methods including Interac, Visa, Mastercard, MiFinity and multiple cryptocurrencies. We retain transaction records as required for anti-fraud monitoring and regulatory compliance. Data collected during sg deposit and sg withdrawal processing is encrypted and stored securely.

How We Use Your Information

We use your personal data for legitimate business purposes connected to operating SG Casino. Here at SG Casino, we process your information to verify your age and identity, prevent fraud, manage your sg casino bonus eligibility, and deliver promotions such as sg free spins or sg no deposit bonus offers that match your profile.

• We use your data to manage your sg casino login and account security
• We process information to calculate VIP levels, cashback and loyalty rewards
• We analyse activity to personalise offers, including sg bonus code promotions
• We use contact details to send service updates and, where permitted, marketing communications
• We retain data to comply with anti-money laundering and responsible gambling obligations

Cookies and Tracking Technologies

At SG Casino, we use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyse traffic across SG Casino.com. Our cookie practices are described separately in our Cookie Policy, which you can review for further detail on managing your preferences.

Sharing Your Information

We do not sell your personal data. However, we may share information with trusted third parties who support our operations, including payment processors, identity verification providers, regulatory authorities, and game providers such as Playson, BGaming, Betsoft, Yggdrasil and other partners listed on our platform. Our SG Casino team ensures that any data shared is limited to what is necessary for service delivery.

• We share data with payment providers to process sg deposit and sg withdrawal requests
• We disclose information to regulators when legally required
• We work with fraud prevention services to protect our platform and players
• We may share anonymised data with analytics partners to improve sg casino online performance

Data Security

We at SG Casino implement industry-standard security measures, including encryption, firewalls and access controls, to protect your personal information from unauthorised access, loss or misuse. Our team regularly reviews our systems to ensure your data remains secure whenever you use sg live casino features or manage your account.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting and regulatory requirements. Once your account is closed and no legal obligation requires retention, we will securely delete or anonymise your information.

Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data. Our SG Casino platform supports the following rights where applicable law permits:

• You can request access to the personal data we hold about you
• You can ask us to correct inaccurate or incomplete information
• You can request deletion of your data, subject to legal retention requirements
• You can object to or restrict certain processing activities
• You can withdraw consent for marketing communications at any time

To exercise these rights, contact our support team via live chat, available 24/7, or email support@SG Casino.com.

Restricted Jurisdictions

SG Casino does not accept players from certain restricted countries, including the United Kingdom, United States, Netherlands, Sweden, and several others listed in our terms. We do not knowingly collect data from residents of these jurisdictions, and accounts identified as originating from restricted locations may be closed in accordance with our policies.

Children's Privacy

Our services at SG Casino are intended exclusively for individuals who meet the legal gambling age in their jurisdiction. We do not knowingly collect data from minors, and any account found to belong to an underage individual will be closed immediately.

International Data Transfers

Because we operate globally across markets including Canada, Australia, New Zealand and parts of Europe, your data may be transferred and processed in countries outside your residence. We ensure appropriate safeguards are in place whenever cross-border transfers occur.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly. Continued use of SG Casino after updates constitutes acceptance of the revised policy.

Contact Us

If you have questions about how we handle your personal data, please reach out through our Help Centre, email us at support@SG Casino.com, or use our live chat, available 24/7. Our SG Casino support team is ready to assist with any privacy-related concerns.