SG Online Casino Terms

Welcome to SG Online Casino. These Terms and Conditions govern your use of our website, games, and services. By creating an account with us, you confirm that you have read, understood, and agree to be bound by these terms. If you do not agree with any part of them, you must not use our platform. When you register, whether you search for SG casino login or SG register, you accept the rules set out below.

Our Operator and Licensing

SG Online Casino is operated by Rabidi N.V. and holds a license under Curaçao eGaming 8048/JAZ / Anjouan Gaming. We launched our platform in 2023 and have since built our reputation among players searching for SG casino online across multiple regulated markets, including Canada, Australia, New Zealand, Poland, Finland, Hungary, Norway, Belgium, Italy, Spain, Portugal, Switzerland, Luxembourg, Czech Republic, Greece, Slovenia, Slovakia, Serbia, Croatia, United Arab Emirates, and Kuwait. Our services are not available in restricted jurisdictions such as the United Kingdom, United States of America, Netherlands, Sweden, and several other listed countries. We reserve the right to refuse service to residents of any restricted territory.

Eligibility and Account Registration

To use our services, you must be at least 18 years old or the legal age of majority in your jurisdiction, whichever is higher. We require every player to complete the SG register process with accurate and truthful information. You may only hold one account with us; duplicate accounts will be closed, and any associated funds may be forfeited. When you use SG login credentials, you agree to keep them confidential and accept responsibility for all activity under your account.

• We may request identity verification documents at any time, including before processing withdrawals.
• We reserve the right to suspend or close accounts that provide false or misleading registration details.
• You must notify us immediately if you suspect unauthorized access to your SG casino login.

Deposits and Withdrawals

Our casino supports a wide range of payment methods, including Interac, Visa, Mastercard, PlayID, MiFinity, Bank Transfer, Skrill, and numerous cryptocurrencies such as Bitcoin, Ethereum, Litecoin, and USDT. Minimum deposit amounts vary by method, starting from 10 CAD via Interac and 20 CAD for most card and crypto options. To qualify for the SG bonus welcome offer, a minimum deposit of 30 CAD is required. Withdrawal requests are processed within three business days, Monday through Friday, 06:00-17:00 GMT, and we limit players to a maximum of three pending withdrawals at any time.

Withdrawal limits depend on your VIP level and currency, with daily and monthly caps that increase as you progress through our loyalty tiers. We calculate your VIP level based on your activity over the preceding 90 calendar days, taking into account deposits, withdrawals, and bonuses received. Should you remain inactive for a full month, your status will revert to the lowest level.

Processing Times

E-wallet withdrawals such as Skrill and MiFinity are typically completed moments after payout is sent. Cryptocurrency withdrawals take up to one day, while card payments via Visa and Mastercard require two to five business days. Bank transfers may take three to five business days to reach your account.

Bonuses and Promotions

We offer a range of promotions, including our SG casino bonus welcome package of 100% up to 750 CAD plus 200 free spins and one chance at the Bonus Crab on your first deposit. Anyone searching for SG no deposit bonus options should note that our current offers require a qualifying deposit; no-deposit promotions, where applicable, carry a 40x wagering requirement with winnings capped accordingly. Our standard deposit bonuses carry a 35x wagering requirement on the deposit plus bonus amount, with a maximum withdrawal of 10x the bonus value. Free spin winnings are subject to 40x wagering.

• You must wager the SG bonus amount within 10 days of activation, or it will be voided along with related winnings.
• The maximum bet permitted while a bonus is active is 150 CAD.
• Deposits made via Neteller or Skrill do not qualify for our welcome bonus.
• Promotions are not available to residents of Armenia, Tunisia, Bosnia and Herzegovina, Indonesia, Georgia, or Malaysia.

Our sports betting bonuses, including the First Deposit Bonus, Weekly Reload Bonus, and Cashback Bonus, carry separate wagering requirements and minimum odds conditions, all detailed within the respective promotion terms available in your account. We reserve the right to cancel or amend any promotion at our discretion, and any attempt to abuse, exploit, or manipulate a bonus offer will result in forfeiture of funds and possible account closure.

Games and Fair Play

Our platform features games from over 111 providers, including Playson, BGaming, Yggdrasil, Betsoft, and many others, alongside a robust live casino section powered by providers such as Lucky Streak, Vivogaming, and Imagine Live. All games offered through our casino, whether accessed via SG app, desktop, or mobile browser, use certified random number generators to ensure fair outcomes. We do not guarantee any specific win rate or outcome, and all results are final once generated by the game engine.

Game contribution rates toward wagering requirements vary: slots, scratch cards, and keno contribute 100%, select live-style titles contribute 50%, video poker and most live games contribute 10%, and table and card games do not contribute at all. Jackpot slots, Slingo, and bingo games cannot be played using active bonus funds.

Responsible Gambling

We are committed to promoting responsible gambling among our players. We provide tools to help you manage your activity, including deposit limits, self-exclusion options, and reality checks. If you believe your gambling habits are becoming problematic, we encourage you to contact our support team for guidance and assistance. We may also independently impose restrictions on accounts where we identify signs of harmful play.

Customer Support

Our support team is available 24/7 via live chat and email at support@SG Casino.com. Whether you have questions about an SG bonus code, need help with SG withdrawal requests, or require assistance with SG deposit methods, our team is ready to help. We aim to resolve all inquiries promptly and professionally.

Limitation of Liability

We provide our services on an "as is" basis and do not warrant that our platform will be uninterrupted or error-free. To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services. We reserve the right to suspend access to our platform for maintenance, security, or regulatory reasons at any time.

Changes to These Terms

We may update these Terms and Conditions periodically to reflect changes in our services, legal requirements, or business practices. We encourage you to review this page regularly. Continued use of our platform after changes are posted constitutes your acceptance of the revised terms. If you have any questions about these terms, please reach out to our support team before continuing to use our services.